IT Support and Cybersecurity Services
KT Connections: IT Services for Better Business
With over 25 years of experience in managing the technology of our clients, we have a proven record of building more prosperous and efficient IT systems and processes.KT Connections is dedicated to keeping your business up and running smoothly so you can benefit from more operational success. You can relax knowing that our partnership with your organization means something to us, as your success means our success.
Think of us as your outsourced IT department. We strategically optimize and protect your infrastructure while performing the day-to-day maintenance that keeps your users from experiencing downtime.
Why Should You Choose KT Connections?
- Lower IT Costs
- Proactive Monitoring
- Advanced IT Protection
- Flat-Rate Service
- Minimal Downtime
- Business Resilience
- Flexible Support Levels
- Quarterly Consultations
- IT Strategic Planning
Budget Your IT
Imagine being able to finally budget your technology, and how much faster issues can be resolved if your staff can call for support without increasing your monthly IT expenses.
With a managed IT service, you and your staff can focus entirely on other business issues that need your attention, not your IT.
In the long run, you save money by encountering fewer technology issues and less downtime; all at a predictable flat rate that’s designed to work for small businesses.
See what our clients are saying!
Our Managed IT Plan
Within the plan, we can include various add-on features including additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer a “Silver, Gold, Platinum” plan, our team realizes the necessity of and reliance upon information technology within a modern business.
Proactive Planning, Consulting, and Reporting Services
- Baseline Strategic IT Assessment
- Business Review + Health Score + Metrics
- Business IT Alignment + Budget Planning
- CIO Technology Guidance
24x7x365 Support Services
- Unlimited Live Helpdesk
- Unlimited Onsite Response*
- Access to Tier 1, 2, and 3 Support Engineers
- Support for User Add/Remove/Changes
- Support for User Software & Hardware
- Support for Data Backup & Restore
*This is agreement and distance dependent
Proactive Cybersecurity Services
- Advanced Endpoint Security
- Software Managed Ransomware/Phishing/Malware Protection
- Threat Intelligence Integration & Sandbox Testing & Mitigation
- Best Practice Review & Remediation
- Managed Vulnerability Scanning & Remediation
- Managed Microsoft OS/App & 3rd Party App Patching
Proactive System Monitoring Services
- Monitoring/Alerting/Maintenance of Critical Infrastructure
- Servers (Physical + Virtual)
- PCs & Virtual Desktops
- Supported Firewalls
- Supported Switching & Routing
- Supported Data Backup
- Supported UPS
Inventory Services
- Managed IT Asset & Warranty Tracking
- Managed Software & Subscription Licensing
- Managed DNS & SPF
- Managed IT Knowledge Base & Credential Database
Ready to get the most out of your business IT and security?
Get started with KT Connections today.
