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Malware Protection

Secure Your Business From Ransomware Attacks

An evolving threat landscape and a constantly changing work environment need endpoint protection against the most common threats allowing your business to grow and stay secure. 

With Managed Malware Protection services, your business is better secured by knowing your business’s risks and vulnerabilities, staying ahead of advanced threats, and leveraging extended security through a trusted IT provider.

Business Resilience

A team of experts and a service you can trust .

Business resilience is not a destination; rather, it is a process of continuous improvement and adaptation to incorporate your business’s ongoing digital transformation.

We keep your business protected from disasters whether natural or cybercrime related and increase the level of readiness to maintain critical functions and recover after any disruption.

Data Continuity

Rapid recovery whenever you need it.

Safeguard your company’s reputation and improve your regulatory compliance with the right cybersecurity team and solution that can strengthen the protection of confidentiality, integrity, and availability of your data.

Your records and data are kept secure by combining cloud backup with cybersecurity — ensuring that a reliable copy of data is always available, anywhere, at any time.

Adaptive Systems

Be prepared to face any emerging threats.

Blending artificial intelligence and cybersecurity accelerates security effectiveness in real-time, but also can evolve with your current or future business landscape.

Communication with transparency and clear reporting will help you to identify potential threats and see the value this managed endpoint security service creates.

Our Managed IT Service Plan

What's included in our Managed IT service.

Within the plan, we can include various add-on features including additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer a “Silver, Gold, Platinum” plan, our team realizes the necessity of and reliance upon information technology within a modern business. Our team will build a comprehensive Service Level Agreement (SLA) designed to meet your business needs. 

  1. Baseline Strategic IT Assessment
  2. Business Review + Health Score + Metrics
  3. Business IT Alignment + Budget Planning
  4. CIO Technology Guidance
  1. Unlimited Live Helpdesk
  2. Unlimited Onsite Response*
  3. Access to Tier 1, 2, and 3 Support Engineers
  4. Support for User Add/Remove/Changes
  5. Support for User Software & Hardware
  6. Support for Data Backup & Restore

*This is agreement and distance dependent

  1. Advanced Endpoint Security
  2. Software Managed Ransomware/Phishing/Malware Protection
  3. Threat Intelligence Integration & Sandbox Testing & Mitigation
  4. Best Practice Review & Remediation
  5. Managed Vulnerability Scanning & Remediation
  6. Managed Microsoft OS/App & 3rd Party App Patching
  1. Monitoring/Alerting/Maintenance of Critical Infrastructure
  2. Servers (Physical + Virtual)
  3. PCs & Virtual Desktops
  4. Supported Firewalls
  5. Supported Switching & Routing
  6. Supported Data Backup
  7. Supported UPS
  1. Managed IT Asset & Warranty Tracking
  2. Managed Software & Subscription Licensing
  3. Managed DNS & SPF
  4. Managed IT Knowledge Base & Credential Database
  1. Improved Customer Experience: Customers who invest in a service provider are taking a risk—they are acting in good faith with the expectation that the provider will be able to meet their needs.
  2. Improved Employee Experience: The SLA will clearly explain who is responsible for what aspects of the service. This section should detail who is involved and who should be contacted regarding requests, questions, and so on.
  3. Established and Trusted Source of Information: In many ways, the SLA acts as a mediating tool, ensuring that everyone’s best interests are being met. It is something that can be trusted by both parties, acting as a source of reliable information relevant to service standards and other guidelines.
  4. Increased Productivity and Performance: The metrics established within SLAs offer their own internal advantages. With clear expectations, employees have a clearly defined objective to meet that guides their performance. This leads to improved productivity and increases personal accomplishment.

Ready to get the most out of your business IT and security?

Get started with KT Connections today.