What is Managed IT?
A proactive IT solution that can help you stay ahead of the curve.
As a business owner, you understand the importance of technology in today’s world. Your IT infrastructure is the backbone of your business, and you need to ensure that it’s always up and running. However, managing your technology can be a daunting task. This is where a Managed IT service comes into place.
Benefits of Managed IT
Streamline your IT operations, reduce costs, and improve the overall performance and security of your IT infrastructure.
Managed IT can help you improve the performance and reliability of your IT systems, which can help you maximize productivity and efficiency across your organization.
Managed IT provides you with proactive monitoring and maintenance of your IT systems, which can help you prevent downtime and other IT issues before they occur.
Managed IT can help you implement and manage comprehensive security solutions to protect your business from cyber threats and ensure compliance with industry regulations.
Managed IT helps you scale your IT infrastructure to meet the changing needs of your business, whether you are expanding or downsizing.
Reliability
With Managed IT, you get peace of mind knowing that your IT systems are being monitored 24/7. This means that issues can be detected and resolved before they cause downtime. Additionally, we provide backup and disaster recovery solutions that ensure that you can recover quickly in the event of a catastrophic event.
Cost-Effectiveness
Managed IT can actually save you money in the long run. By outsourcing your IT to experts, you can avoid the costs of hiring an in-house IT team. Additionally, we can help you implement cost-effective solutions that can improve your efficiency and productivity.
Professional Expertise
We also bring a wealth of knowledge and experience to the table. We have worked with businesses of all sizes and industries and can leverage their expertise to help you make the right IT decisions for your business.
Convenience
As a business owner, you’re already juggling a million tasks. Managing your IT shouldn’t be one of them. Managed IT is convenient because we handle everything for you. This means you can focus on what you do best and let the experts handle the rest.
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Our Managed IT Plan
Within the plan, we can include various add-on features including additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer a “Silver, Gold, Platinum” plan, our team realizes the necessity of and reliance upon information technology within a modern business.
Proactive Planning, Consulting, and Reporting Services
- Baseline Strategic IT Assessment
- Business Review + Health Score + Metrics
- Business IT Alignment + Budget Planning
- CIO Technology Guidance
24x7x365 Support Services
- Unlimited Live Helpdesk
- Unlimited Onsite Response*
- Access to Tier 1, 2, and 3 Support Engineers
- Support for User Add/Remove/Changes
- Support for User Software & Hardware
- Support for Data Backup & Restore
*This is agreement and distance dependent
Proactive Cybersecurity Services
- Advanced Endpoint Security
- Software Managed Ransomware/Phishing/Malware Protection
- Threat Intelligence Integration & Sandbox Testing & Mitigation
- Best Practice Review & Remediation
- Managed Vulnerability Scanning & Remediation
- Managed Microsoft OS/App & 3rd Party App Patching
Proactive System Monitoring Services
- Monitoring/Alerting/Maintenance of Critical Infrastructure
- Servers (Physical + Virtual)
- PCs & Virtual Desktops
- Supported Firewalls
- Supported Switching & Routing
- Supported Data Backup
- Supported UPS
Inventory Services
- Managed IT Asset & Warranty Tracking
- Managed Software & Subscription Licensing
- Managed DNS & SPF
- Managed IT Knowledge Base & Credential Database
Ready to get the most out of your business IT and security?
Get started with KT Connections today.
