Our job is to help you achieve profitable improvements to your business through operational efficiency. We specialize in harnessing the proper techniques necessary to transform your business capabilities.
Our success doesn’t just happen. It is the result of a strong commitment to our relationships with our clients. We value your business and appreciate your confidence. Refer a business to our services and receive a reward.
KT Connections has locations in 3 states: South Dakota, Colorado, and Wyoming, for all of your IT needs. Our main office is in Rapid City, South Dakota, with satellite offices in Lakewood, Colorado and Cheyenne, Wyoming.
In the email please describe your issue and the severity as it relates to your job function. Also, include any error messages via screen shots with the time included if applicable.
If you are not readily available, please state the date and time when you are available for a technician to work with you.
After you send an email, you will receive a return email with a ticket number – this is our way of saying "triage got your request and will be assigning a technician to work on your issue."
Keep track of the ticket and ticket number so that you can follow up with any questions and updates about that issue.
We recommend that you do not email a technician directly, as they may be out of the office, assigned to a project or even on vacation. Using firstname.lastname@example.org will ensure the NEXT available technician will be there to help.