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4 Reasons To Switch To Managed Services

Are your employees spending more time struggling with computer issues than getting work done? Are technology issues hurting your productivity? Perhaps it’s time to work with an experienced IT service provider who doesn’t wait for things to go wrong before acting.

Managed IT keeps your infrastructure safe, secure, and ahead of the competition with improved security, decreased downtime, reduced risk, and maintained compliance guidelines. 

Managed Services Explained

A Managed Service assigns the role of overseeing your business technology—such as server monitoring, cybersecurity, cloud computing, help desk support, and even team training–to an outside provider. It’s like how larger organizations hire a full IT department, except it is usually more cost-effective to the point where it makes fiscal sense for smaller businesses. 

As your Managed IT Service Provider, we take over the responsibility for keeping all technology systems functioning properly. This will allow for you and your team to focus more on growing your business instead of being bogged down by the day-to-day duties of technology maintenance. 

There are many reasons to switch to a Managed Service model, we’ll keep it brief and just list a few.

Updated Hardware and Service

If you have been in business for any amount of time, chances are you are working in an environment composed of generational technology, that is, technology collected over the years. While on the surface, everything works, it can become increasingly challenging to maintain technology from different eras. If you’re like most business owners, you are unaware of the daily hurdles your team may need to go through to keep everything up and running effectively. 

Not only does using different, but even incompatible technology also reduce your office’s productivity, having out-of-date software and hardware can open your business to a cyberattack. Out-of-date technology becomes an easy target for cybercriminals who know which holes are open. Moreover, your team may decide to create their own “workarounds,” which can expose your business to threats.

Unfortunately, many businesses are reluctant to change or invest the resources needed to ensure their technology is optimized. These businesses are trapped by their own investment in the status quo, which limits their ability to see areas of weakness. 

Our team will bring a fresh perspective to your technology and develop a custom plan to make sure all the pieces of your IT are up-to-date and able to work together with ease.

Proactive Support

The goal of Managed IT is to be proactive, while traditional tech support is reactive and only kicks into gear after your business has already suffered a technical failure, which is not always the ideal approach.

You can look at it this way; a traditional break/fix computer repair company waits for their phone to ring before dealing with a technology issue. That’s also when they bill you. The managed approach puts us in charge of keeping your technology continually up and running. Problems are prevented this way, and your business doesn’t get nickel and dimed when tech support is needed.

Enhanced Security

Cybersecurity is only getting more important as the chances of being targeted and the risks associated continue to increase. Business owners and management need to take the proper steps to prevent and mitigate cyberattacks. 

With our Managed IT service, you will receive a full list of cybersecurity solutions including:

  • A Next-Generation Managed Firewall
  • Extended Detection and Response
  • Remote Monitoring and Maintenance
  • Patch Management
  • Policy Management
  • Domain Name SPF and DMARC Records

Simplified Flat-Rate Billing

When you are dealing with viruses or ransomware, it’s not the time to negotiate with tech support over pricing. Fortunately, managed IT allows you to control your budget.

These savings can be achieved due to better management of your IT expenses. We provide all of this as a flat-rate service, so your business doesn’t get caught by surprise by an unexpected tech support bill. Moreover, because 24/7 monitoring is part of your service level agreement (SLA), you ensure minimal downtime due to unexpected technical issues. 

Allow your business to reduce the cost of maintaining your technology dramatically. 

The benefit of working with us is that your business technology is covered under the service level agreement, which means regardless of your situation, you won’t be at the mercy of a technician who works by the hour. Our Managed IT offers a flat-rate monthly billing that allows you to treat the maintenance of your technology like any other line item instead of an unexpected burden.

Interested in learning more about Managed IT? Contact us today and we will be in touch with you shortly.