We Help With Your IT
We're dedicated to keeping your technology investment up and running smoothly so you can focus on your business.
Our job is to help you achieve profitable improvements to your business through operational efficiency. You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Our Difference
We offer a wide array of service offerings allowing you to pick and choose what best works for your unique situation.
Enable your business to thrive with all the IT management and IT support it needs under one roof. Originally a small operation in Western South Dakota, we have since grown to service areas in Wyoming, Nebraska, Montana, and Colorado.
What is a Managed Service Provider?
We function as a third-party company that provides ongoing IT support, management, and maintenance services to businesses.
Services provided through an MSP can range from network and security management to data backup and recovery, and software and hardware support. Partnering with an MSP not only helps businesses to keep their technology running smoothly but also allows them to focus on their core business activities, rather than worrying about technology-related issues
Core Focus
Passion: Building prosperous people, businesses, and communities where we live, work, and play.
Niche: Solving business challenges with strategically Deployed and proactively managed technology solutions.
Promise: Effectively manage information technology allowing customers to focus on their business success.
Core Values
- Integrity
- Collaborative Spirit
- Inquisitive and Curious Mind
- Balanced Focus
- Personalized Care
As a Managed Service Provider with over 25 years of experience, we understand the stress and difficulty that inefficient technology can create. We are here to help and want to see your business succeed.
See What Our Clients are Saying!
Our Managed IT Plan
Within the plan, we can include various add-on features including additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer a “Silver, Gold, Platinum” plan, our team realizes the necessity of and reliance upon information technology within a modern business.
Proactive Planning, Consulting, and Reporting Services
- Baseline Strategic IT Assessment
- Business Review + Health Score + Metrics
- Business IT Alignment + Budget Planning
- CIO Technology Guidance
24x7x365 Support Services
- Unlimited Live Helpdesk
- Unlimited Onsite Response*
- Access to Tier 1, 2, and 3 Support Engineers
- Support for User Add/Remove/Changes
- Support for User Software & Hardware
- Support for Data Backup & Restore
*This is agreement and distance dependent
Proactive Cybersecurity Services
- Advanced Endpoint Security
- Software Managed Ransomware/Phishing/Malware Protection
- Threat Intelligence Integration & Sandbox Testing & Mitigation
- Best Practice Review & Remediation
- Managed Vulnerability Scanning & Remediation
- Managed Microsoft OS/App & 3rd Party App Patching
Proactive System Monitoring Services
- Monitoring/Alerting/Maintenance of Critical Infrastructure
- Servers (Physical + Virtual)
- PCs & Virtual Desktops
- Supported Firewalls
- Supported Switching & Routing
- Supported Data Backup
- Supported UPS
Inventory Services
- Managed IT Asset & Warranty Tracking
- Managed Software & Subscription Licensing
- Managed DNS & SPF
- Managed IT Knowledge Base & Credential Database
Ready to get the most out of your business IT and security?
Get started with KT Connections today.
