Managed IT Services

Outsource Your IT

Commit to improved security, decreased downtime, reduced risk, and maintain compliance guidelines with Managed IT Services. Let us keep your infrastructure safe, secure, and at the level of the competition.  

Get the same perks of hiring your own internal IT staff at a fraction of the headache. A Managed IT Service is the best solution for businesses looking to remove the stress associated with the management of their technology. Offload that burden to a team of certified professionals. 

scale hardrive and more

Managed IT Services Plan

KT Connections offers a single comprehensive Managed IT Services Plan. Within the plan, we can include various add-on features such as additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer “Silver, Gold, Platinum” plans, our team realizes the necessity of and reliance upon information technology within a modern business. 

Discover all the features of our Managed IT Services Plan below:

Proactive Planning, Consulting & Reporting Services

- Baseline Strategic IT Assessment
- Business Review + Health Score + Metrics
- Business IT Alignment + Budget Planning
- CIO Technology Guidance

24x7x365 Support Services

- Unlimited Live Helpdesk
- Unlimited Onsite Responses*
- Access to Tier 1, 2, 3 Support Engineers
- Support For User Add/Remove/Changes
- Support For User Software & Hardware
- Support For Data Backup & Restore

Proactive Cybersecurity Services

- Advanced Endpoint Security
- Software Managed Ransomeware/Phishing/Malware Protection
- Threat Intelligence Integration & Sandbox Testing & Mitigation
- Best Practice Review & Remediation
- Managed Vulnerability Scanning & Remediation
- Managed Microsoft OS/App & 3rd Party App Patching

Proactive System Monitoring Services

- Monitoring/Alerting/Maintenance of Critical Infrastructure
- Servers (Physical + Virtual)
- PC's & Virtual Desktops
- Supported Firewalls
Supported Switching & Routing
- Supported Data Backup
- Support UPS

Inventory Services

- Managed IT Asset & Warranty Tracking
- Managed Software & Subscription Licensing
- Managed DNS & SPF
- Managed IT Knowledge Base & Credential Database

We're All In This Together

We’re in this business to help other small businesses grow and move forward with their goals. It’s as simple as that. We’re driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we’ve honed over the years to make our services work for YOUR business needs. 

Learn More About Our Services!

Our Clients Believe in Us

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