Managed IT Services

Commit to improved security, decreased downtime, reduced risk, and maintain compliance guidelines with Managed IT Services. Let us keep your infrastructure safe, secure, and at the level of the competition.  Get the same perks of hiring your own internal IT staff at a fraction of the headache.

A Managed IT Service is the best solution for businesses looking to remove the stress associated with the management of their technology. Offload that burden to a team of certified professionals. End the struggle of maintaining your budget and keeping up with the latest technology. Managed IT equips your business with the solutions it needs to function correctly.

Advanced IT Security

Protect your business with our advanced security package, included as part of your Managed IT plan. We will detect, defend, and keep your systems running and prevent threats as soon as they arise.

We will monitor and manage multiple aspects of your network infrastructure to ensure a strong security posture by responding early when alerted to signs of malicious activity, while also providing frequent patching and updates. 

Managed IT Includes the Following Security Solutions:

Download The 7-Steps To Advanced Cybersecurity


wrench and gear icon

Harware as a Service

Your company’s hardware infrastructure has several complex components that can be difficult and costly to replace. On top of that, renewing your hardware and software licenses can add an additional stressor. An SMB can quickly become overwhelmed by the responsibilities and expenses that technology management entails. 

Our Managed IT Service is geared toward proactive maintenance, rather than reactive.

wrench and report icon

Vendor Management

Take advantage of our vast network of vendors with our Managed IT service. We know our customer’s IT infrastructure and business objectives better than any third-party vendor ever could. We’ll make sure that you get the most out of your vendor relationships.

Save yourself the trouble and time-sink, let us handle the communication back and forth with vendors.

chat box with headset

Help Desk Support

Get back to what you need to get done when your IT issues are resolved quicker. As part of our Managed IT service, you will have access to our IT support line that you can call any day, any time you need. Most issues that you run into can be resolved with our remote-in access.  

Our certified team of technicians is dedicated to providing you with the best service possible, with minimal interruption.

Benefit From Our Most Comprehensive Solution

Connect with us and schedule a time to learn more about our Managed IT Service.

Managed IT Services Plan

KT Connections offers a single comprehensive Managed IT Services Plan. Within the plan, we can include various add-on features such as additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer “Silver, Gold, Platinum” plans, our team realizes the necessity of and reliance upon information technology within a modern business. 

Discover all the features of our Managed IT Services Plan below:

Proactive Planning, Consulting & Reporting Services

- Baseline Strategic IT Assessment
- Business Review + Health Score + Metrics
- Business IT Alignment + Budget Planning
- CIO Technology Guidance

24x7x365 Support Services

- Unlimited Live Helpdesk
- Unlimited Onsite Responses*
- Access to Tier 1, 2, 3 Support Engineers
- Support For User Add/Remove/Changes
- Support For User Software & Hardware
- Support For Data Backup & Restore

Proactive Cybersecurity Services

- Advanced Endpoint Security
- Software Managed Ransomeware / Phishing / Malware Protection
- Threat Intelligence Integration & Sandbox Testing & Mitigation
- Best Practice Review & Remediation
- Managed Vulnerability Scanning & Remediation
- Managed Microsoft OS/App & 3rd Party App Patching

Proactive System Monitoring Services

- Monitoring / Alerting / Maintenance of Critical Infrastructure
- Servers (Physical + Virtual)
- PC's & Virtual Desktops
- Supported Firewalls
Supported Switching & Routing
- Supported Data Backup
- Support UPS

Inventory Services

- Managed IT Asset & Warranty Tracking
- Managed Software & Subscription Licensing
- Managed DNS & SPF
- Managed IT Knowledge Base & Credential Database

We're All In This Together

We’re in this business to help other small businesses grow and move forward with their goals. It’s as simple as that. We’re driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we’ve honed over the years to make our services work for YOUR business needs. 

Learn More About Our Services!

Our Clients Believe in Us

Get A Business Improvement Review