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IT Support

Supplement Your Current IT Department

IT Infrastructure Services

Support for your business operations and business processes.

IT Infrastructure is the foundation of a company’s IT systems, providing the hardware, software, networks, and data centers that are necessary to support the day-to-day operations and business processes of an organization. IT Infrastructure is crucial to the success of a business, as it directly affects the efficiency, reliability, and security of a company’s IT systems.

Benefits of IT Infrastructure Services

Ensure that the systems and applications your business depends on are always available, secure, and running efficiently.

With a well-designed and well-maintained IT infrastructure, businesses can minimize downtime and ensure that their systems and applications are always available when they are needed.

A robust IT infrastructure can help to streamline business processes and reduce the time and resources required to complete tasks, leading to improved efficiency and productivity.

With a strong IT infrastructure, businesses can better protect their systems and data against cyber threats, data loss, and other security incidents.

By investing in a robust IT infrastructure, businesses can reduce their IT costs and ensure that their IT systems are running efficiently and effectively.

IT infrastructure can be easily scaled to meet the changing needs of a business, allowing organizations to grow and evolve over time.

With a well-designed IT infrastructure, businesses can provide their employees and customers with a seamless and efficient user experience, regardless of the devices and platforms they are using.

Network Mapping, Setup, and Management

Impact on your company’s day-to-day operations in a big way with a high-performance cabling solution that adheres to the established standards and industry practice. Our technicians are versed in industry best practices in regard to network mapping, setup, and management and can present solutions that will keep your computing infrastructure organized and your costs low.

Remote Monitoring & Maintenance

With our remote monitoring and maintenance services, we install our monitoring software on all your company workstations and servers. If any unnatural conditions are detected, our Network Operations Center (NOC) will be notified instantly. The NOC will then automatically generate a ticket with all the details and our technicians will begin to investigate the issue.

Desktop Care

With desktop care, we generate detailed inventory reports and configurations related to all preventive maintenance activities conducted through our Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses, and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Computing Hardware

We understand the critical importance of technology to your business and are committed to providing reliable, cost-effective hardware support services. From laptops and desktop computers to servers, switches, and routers, it is essential for businesses to have functioning hardware to be able to keep up with their competitors and meet their goals. Our team of experienced and knowledgeable technicians can help.

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Our Managed IT Plan

Within the plan, we can include various add-on features including additional IT security services, workforce augmentation, and regulatory compliance management. Rather than offer a “Silver, Gold, Platinum” plan, our team realizes the necessity of and reliance upon information technology within a modern business.

Ready to get the most out of your business IT and security?

Get started with KT Connections today.